Terms & Conditions

By placing an order on eterniblossom.com, you agree to the following terms:

🧵 Handmade Products

• All products are handmade and may vary slightly from the photos shown on our website.

• Each flower arrangement is unique, and minor differences in shape, size, or color are part of its natural charm.

⚠️ Fragile Nature & Breakage Disclaimer

• Our dried and preserved flowers are naturally delicate and fragile.

• Minor shedding, breakage, or shape distortion during shipping is considered normal and not classified as damage.

• We pack every order with care using protective packaging to reduce the risk of damage in transit.

🎨 Custom Orders Notice

• For customized or bulk orders, please contact us before placing your order.

• Customized orders placed without prior agreement may be delayed or canceled.

• We’ll confirm availability, lead time, and pricing with you in advance.

📧 Contact us: inquiries@yunnandriedflower.com

💰 Pricing & Payment

• All prices are listed in USD unless otherwise stated.

• Payment is required at the time of checkout via our secure gateway.、

🚚 Order Processing & Shipping

• Orders are typically processed within 2–5 business days.

• Shipping times vary by country, and delays may occur due to customs or external logistics.

• Customers must ensure that the shipping address is accurate and complete.

• We are not responsible for lost packages due to incorrect addresses.

🔁 Returns & Exchanges

• We only accept returns or exchanges for items that are severely damaged or defective.

• You must notify us within 7 days of delivery with photo evidence.

• Due to the nature of floral products, we cannot accept returns for slight damage, aesthetic preference, or mishandling after receipt.

If you have any questions or need assistance, please don’t hesitate to reach out:

📧 inquiries@yunnandriedflower.com